Processing & shipping

Estimated delivery time (EDT) is 7–10 business days for apparel products. (Sometimes faster!)

The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons like:

Issues with print/embroidery files
Products being out of stock
Shipping related delays like failed delivery attempts, service disruptions

I’ll work hard to meet delivery estimates. If you’re in a situation where you haven’t received your order and it’s past its EDT, please allow a few more days. Get in touch with me through the contact form.
Some products are individually packaged to protect their shape and provide extra cushion and durability. The products I’ll ship separately from your shirts can include:

Snapback hats, trucker hats, dad hats/baseball caps, and visors
Backpacks
Mugs
Stickers
Keychains and pet tags
Water bottles

Please provide a physical address for shipping. Typically only national postal operators (like the US Postal Service or Canada Post) are able to deliver orders to PO Boxes. Larger orders are sometimes too big to be accepted by national postal operators, so I’ll use use commercial companies (like FedEx) to deliver those larger orders. I strongly suggest you use a physical address instead of a PO Box to ensure smooth delivery.

I will ship to you from North America, Europe, and Australia.

Bitter old cat lady does not ship to the following countries and territories: Brunei, Eritrea, French Guiana, French Polynesia, Guadeloupe, Laos, Martinique, Mongolia, Myanmar, Reunion Island, Samoa, Saint Pierre and Miquelon, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, Yemen, Cuba, Iran, Crimea, Syria, Afghanistan and North Korea.
This list is current as of May 18, 2021.